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Privacy Statement


This privacy statement sets out how Ipswich Skills Centre uses and protects any information that you may provide to us when using the www. website.


Ipswich Skills Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the website, you can be assured that it will only be used in accordance with this privacy statement.


Ipswich Skills centre may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.


By providing us with your personal information, you agree and consent to its transfer, processing, use and disclosure as outlined in this privacy statement.



What information we collect


We collect personally identifiable information that you provide to us, which is information that identifies you as an individual. We only do this when you have agreed to our request for that information and may include your:


  • Name

  • Contact information including email address

  • Demographic information such as postcode



What we may do with the information you provide


  • Internal record keeping

  • Respond to your requests or queries

  • Improve our products and services

  • Send you emails about new products, special offers or other information

  • Contact you for market research purposes





We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.



Sharing personal information with third parties


On occasions we may use and share your information with selected third parties to provide services in connection with our website and in the normal course of our business.


We may also share your personal with our partners in the normal course of business for the delivery of the activities to which you have agreed. Unless otherwise agreed by you, we will not sell or rent your personal information to other third parties, except that it may be transferred to a third party if the business of this site or a part of it and the customer data connected with it is sold, assigned or transferred.


We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.



Website usage


We will automatically collect information about your computer browser type and operating system, websites you visited before and after visiting our website, standard server log information, Internet Protocol (IP) addresses, GPS location data, mobile phone service provider, and mobile phone operating system. We aggregate this information to understand how our visitors use our website and mobile applications so that we can improve them and the services we offer. GPS location data does not typically identify individual users.


This information includes the:


  • Total number of visits to our websites and mobile applications

  • Number of visitors to each page of our website and mobile applications

  • Domain names of our visitors' internet service providers



How we protect your personal information


Ipswich Skills Centre will take appropriate legal, organisational, and technical measures to protect your personal information consistent with applicable privacy and data security laws. When Ipswich Skills Centre uses a third-party service partner, that partner will be carefully selected and required to use appropriate measures to protect the confidentiality and security of personal information.


We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. Unfortunately, the transmission of information via the Internet or a mobile phone network connection is not completely secure.


Although we will do our best to protect your personal information, we cannot guarantee the security of the personal information you transmit to our website: any transmission is at your own risk. While we cannot guarantee that loss, misuse or alteration to data will not occur, once we have received your information, we will employ appropriate technical security measures to prevent such unfortunate occurrences.



How we use cookies


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.


Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.



Links to other websites


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.



When we may disclose to others


Ipswich Skills Centre reserves the right to disclose personal information about you, including your e-mail address, for reporting to government authorities, to parties in relevant legal proceedings as authorised by the presiding court or tribunal and otherwise to the extent required or explicitly authorised by applicable law. In certain special cases where permitted by local law, we may disclose your personal information:


  • When we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you or otherwise injuring or interfering with Ipswich Skills Centre’s rights, property or operations, other users of this website or mobile application or anyone else who could be harmed by such activities

  • When we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation

  • In connection with a substantial corporate transaction, such as the sale of a product line or division, a merger, consolidation, asset sale or in the unlikely event of bankruptcy


Personal information collected may be transferred to, stored and processed in your country of residence or any other country in which Ipswich Skills Centre, or its partners, maintain facilities or operate their business activities. This means that your information may be processed in countries with lower data protection standards than your country of residence.


By using our website, you consent to any transfer, processing or storing of information outside of your country of residence and outside the EEA. We will ensure that if information is transferred outside your country of residence, it will still be treated in accordance with this Privacy Statement.



Use of IP Addresses


An IP address is a set of numbers that is automatically assigned to your computer whenever you log on to your Internet service provider or through your organisation's local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.


Ipswich Skills Centre, or third-party companies acting on our behalf, may collect IP addresses for the purposes of systems administration and to audit the use of our websites. We also may use IP addresses to identify users of our websites when we feel it is necessary to enforce compliance with the websites’ terms of use or to protect our service, websites or other users.



Your rights


You have the right to:


  • Object to us processing your data

  • Have inaccurate data rectified

  • Access the data we keep

  • Have the data we keep on you deleted (in some cases)

  • Have the data we keep on you ported elsewhere



Controlling your personal information


You may choose to restrict the collection or use of your personal information in the following ways:


Whenever you are asked to fill in a form on the website, there may be an option to tell us that you would like to receive marketing information from us. We will not use your data for this purpose if you do not opt in to this.


If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. The easiest way to do this is to use the unsubscribe link which is contained in every marketing email. You may also contact us by writing to us at Ipswich Skills Centre, Unit 4 The Quadrangle Centre, The Drift, Ipswich IP3 9QR or telephoning us on 01473 714807, or emailing us at


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect

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